🖥️ Now Hiring: Deskside Support Analyst | Maple Grove, MN
🖥️ Now Hiring: Deskside Support Analyst
📍 Location: Maple Grove, MN
🆔 Job ID: 10145786
💼 Role: Deskside Support Analyst
📅 Experience: 4–6 years
🔧 Role Overview:
We’re looking for a skilled and proactive Deskside Support Analyst to join our client's team in Maple Grove, MN. The ideal candidate will provide high-quality end-user IT support and ensure smooth desktop operations across the organization.
✅ Responsibilities:
- Provide onsite technical support for desktops, laptops, printers, and mobile devices
- Troubleshoot hardware, software, and network connectivity issues
- Install and configure operating systems and standard applications
- Respond to service requests and incidents via ticketing systems
- Maintain asset inventory and document support activities
- Collaborate with IT teams for escalation and resolution
🎯 Required Skills:
- Strong experience in Windows OS and desktop/laptop troubleshooting
- Knowledge of Active Directory, SCCM, and basic networking
- Excellent customer service and communication skills
- Ability to work independently in a fast-paced environment
- Familiarity with ITIL practices and ticketing systems
📬 Apply Now:
Interested candidates can send their resume to:
📧 Email: raju@valzosoft.com
📨 Apply via Email
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