💼 Now Hiring: Veeva Vault Support | Cambridge, MA
💼 Now Hiring: Veeva Vault Support Engineer
📍 Location: Cambridge, MA
🆔 Job ID: 10144442
💼 Role: Veeva Vault Platform – Production Support
📅 Experience: 6–8 years
🔍 About the Role:
We are looking for an experienced and certified Veeva Vault Production Support Professional to join our client's Life Sciences application team in Cambridge, MA. The role includes administration, troubleshooting, and ongoing support of Veeva Vault applications, especially in the Safety domain.
✅ Key Responsibilities:
- Provide L1/L2/L3 production support for Veeva Vault applications, ensuring SLA adherence
- System administration of Veeva Vault (preferably Vault Safety)
- Handle user account management – creation, modification, deactivation
- Monitor and resolve tickets in ServiceNow (Incidents, Problems, Changes)
- Create and manage custom reports, dashboards, and object data in Vault
- Support compliance with GxP documentation and regulatory standards
🎯 Preferred Skills:
- Veeva Vault certification (especially Vault Safety)
- Knowledge of Life Sciences business processes
- Experience with GxP-compliant systems and documentation
- Familiarity with ServiceNow platform
- Excellent troubleshooting, documentation, and communication skills
📬 Apply Now:
Interested professionals can send their updated resume to:
📧 Email: raju@valzosoft.com
📩 Apply via Email
Join the conversation